Hotel The Celestine Tokyo Shiba

Lovely hotel with nice patio/lounge. Complimentary drinks in the evening is a nice touch.

We had queen bed rooms - They were relatively big, with fabulous city view (Regular roos are too small with no interesting view). The lounge was great with a coffee machine 24 hours, snacks, and beverages in the afternoon - this was very refreshing. Breakfast was very good, with a variety of choices - eastern and western food. And most importantly , the staff and the service. They were very helpful, respectful, and nice. We had some issues with the room, with transfer reservation and big problem with our flight. They gave us much assistance, put lots of effort, and helped a lot. Huge thanks to Mr. Noburo Kuga at the front desk, for his kindness and support.

The location was in a quieter area which was nice. Many restaurant options nearby were fun to try, as well as a convenience store in the building. We loved meeting our traveling companions in the morning for coffee and evening wine. We also appreciated daily fresh towels, amenities and bedding. The staff was very helpful.

The property is located near two train stations, which is convenient, but overall it feels a bit far from major attractions, especially if you’re relying on public transportation. The amenities were good and enough. The cleanliness was decent, but there’s room for improvement. The bathrooms, in particular, could benefit from a more thorough deep clean, especially in the corners and on the floors. The staff experience was not the best. For example, they only deliver luggage to your room if it was shipped through the specific company they work with. I also asked for a voltage converter, and while they did have one available, I was told I had to go downstairs to collect it myself. Overall, the stay was okay, but a bit more attention to cleanliness and service would make a big difference.

Superior Corner Room was super nice, spacious and comfortable. The two queen size double beds were perfect for our family of four. We loved the big windows and the view. Breakfast was so delicious with both Japanese and Western options. Even a little glass of bubbles with it. And in the early evening, the hotel serves drinks and snacks in the lounge. Location was quite good too with easy access to several metro stations. We often used Mita Station, which was just 5 minutes away.